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CLIENT CASE - Conducting operational support for digital transformation in the Supply Chain
Discover how OPM Conseil supported a pharmaceutical wholesaler in transforming its IT systems and business processes: methodology, results, and key benefits
Operational support for digital transformation projects provides external expertise to help companies navigate complex changes in IT systems and business processes. These transformations often challenge existing workflows and require a fresh approach to warehouse and logistics operations. By bringing in a consulting firm specialized in supply chain optimization and WMS implementation, companies can accelerate their digital evolution while relieving internal teams. In this case, the transformation involved the deployment of a Warehouse Management System (WMS) to improve warehouse operations and support business growth
Why choose operational support for your digital transformation?
Context and challenges of a pharmaceutical wholesaler
A fast-growing pharmaceutical wholesaler needed to integrate the logistics flows of a newly acquired company. To manage this growth, it had to adapt its warehouse capacity and redesign its operational processes
Project objectives: Securing logistics operations and supporting growth
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Identify areas for warehouse process improvement
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Guide teams through the digital change management process
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Ensure business continuity and scalability of logistics flows
Our approach: Tailored consulting for Supply Chain digitalization
General approach
116 weeks
Key actions
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In-depth activity diagnosis and strategic planning (short, medium, long term)
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Needs assessment, budget planning, vendor selection (RFP), and WMS implementation support
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Reconfiguration of storage layout and order volume management
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Redeployment of business processes aligned with new digital tools
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Improved reliability of order fulfillment timelines
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Planning for the integration of both business units and restructuring of supplier/customer orders
Results achieved
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Successful WMS implementation tailored to pharmaceutical logistics
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Avoided costly warehouse relocation through optimized space usage
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Reorganized storage for small and large volume sales
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Adjusted production schedules for better order processing
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Improved inventory optimization and restocking lead times
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Reduced obsolete stock and end-of-life inventory
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Developed a custom tool to manage overflow stock
Need support for your digital transformation?
Talk to our Supply Chain consulting experts
We help companies across all sectors with their supply chain digital transformation and IT-business process alignment. Whether you're implementing a WMS or redesigning your logistics flows, our consultants provide tailored, hands-on support