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CLIENT CASE – Economic performance audit and strategic modeling
Discover how OPM Conseil supported an eco-organization with a performance audit and economic modeling: methodology, results, and key benefits
An economic performance audit evaluates an organization’s processes and resources to ensure alignment with its strategic goals. In the context of a service-oriented policy, this type of audit identifies cost-saving opportunities and operational improvements to streamline service delivery. It also includes financial modeling to assess the feasibility and impact of proposed changes. Based on selected scenarios, the audit defines a clear implementation roadmap
Why conduct a performance audit and economic modeling? Context and challenges of an eco-organization managing a repair fund
To support the repair of electrical and electronic products, a repair fund was created. This fund allows consumers to receive a “repair bonus” deducted from their invoice when using a certified repair provider for eligible products. The eco-organization managing this fund quickly encountered operational challenges after launching its management system. Feedback from contributors highlighted the need to adjust the current setup. With volumes steadily increasing, the organization sought to streamline operations and implement a continuous improvement program
Project objectives: Structure processes and resources for efficient fund management
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Improve workflows and contributor support related to the repair fund
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Assess the organizational, IT, and service-level impacts of evolving the current model
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Consider the broader ecosystem: eco-organizations, repair networks, consumers, producers, and suppliers
Our approach: Designing a high-performance management model
General approach
12 weeks
Key actions
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Inventory of current processes and practices
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Thematic analysis of dissatisfaction points
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Benchmarking against direct competitors
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Prioritized recommendations for operational adjustments
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Support in implementing a continuous improvement plan
Results achieved
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Visual mapping of current process flows
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Identification of key bottlenecks
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Strategic adjustments based on a repair fund projected at €410M
Considering a performance audit and economic modeling? Contact OPM Conseil
Let’s discuss how we can help you assess and improve your organizational performance, optimize your economic models, and build a roadmap for sustainable growth.
We support companies across all sectors in conducting performance audits and developing financial modeling strategies